Set Up Secure Messaging Delivery (SMD)

Please note: It may take up to 6 weeks for the respective Secure Messaging Vendors to process your application.


Step 1 - Select 'Settings' under 'Setup', then 'Secure Messaging'


Step 2 - Fill out the Application Form


  • coreplus should automatically populate some fields based on details you have entered elsewhere in your account (e.g. your practice's address and details, practitioner's names and provider numbers).

  • When filling out the Health Practitioners, to exclude any staff from the Secure Message Provider directories, simply do not fill in the specialities. 



Step 3 - Click 'Continue' to read Terms & Conditions

Step 4 - Click 'Accept Charges, Terms and Conditions, Submit Application' to proceed

  • After pressing the 'Accept' button your application will be sent and processed by the Secure Messaging Vendors.
  • This process can take up to 6 weeks.
  • Once Secure Messaging is active, the coreplus team will notify you by email.

Please note: Healthlink have advised that there is currently a known issue between Medical Director and Healthlink, which prevents Medical Director Secure Messages from reaching Healthlink addresses. This, in turn may prevent these messages from reaching your coreplus Secure Inbox.

James Hogan -

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