Cancel a Health Fund Claim
Important – Our Tyro add-on is in the Early Access phase. We are seeking feedback before making it publicly available. If you would like to participate in the Early Access stage, please contact us today.
Please note: This action can only be performed on an invoice where a Tyro Health Fund Claim has been previously taken.
Step 1 - Open the relevant invoice
This is done by either clicking on the relevant invoice number, or by selecting 'Actions' and 'Edit'
Step 2 - Press the '$' button next to the relevant service item
Step 3 - Press the 'Cancel' option next to the payment
Step 4 - Process the cancellation with your Tyro Terminal
After selecting 'Cancel' in step 3, a screen similar to the above should appear. When this occurs, follow the prompts on your Tyro terminal to process the cancellation.
Step 5 - Accept the Claim Assessment
Step 6 - The Claim Result Screen should now appear. Press 'Close' to proceed
Step 7 - Press 'Save' or 'Update Invoice'
James Hogan -